The website www.businesscompanion.info contains free and impartial information, and is Government-backed. It was set up by the Chartered Trading Standards Institute to provide guidance for businesses that need to know about all aspects of trading standards and consumer protection legislation. Ensure you select the Scotland option at the top of the page if you're trading in Scotland.
Delivery Law UK
This website is designed and managed by The Highland Council and funded by Trading Standards Scotland, on behalf of the UK Consumer Protection Partnership. It provides comprehensive information for consumers, businesses and practitioners on their rights and obligations in relation to parcel delivery and advice on the law relating to delivery charges www.deliverylaw.uk
Tel: 01592 583141 Contact Trading Standards online
By Post: Fife House North Street Glenrothes Fife KY7 5LT